Privacy Policy

Last updated: 16 December 2025

Who We Are

Qualitas Housing (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and safeguard your information when you interact with our website.

Information We Collect

We may collect:

Contact details: Name, email address, phone number when you submit an enquiry.
Message content: Information you provide in your enquiry.
Technical data: IP address, browser type, and usage data via cookies.

How We Use Your Information

We use your data to:

Respond to your enquiries.
Provide services you request.
Improve our website and services.
Comply with legal obligations.

We will never sell your personal data.

Cookies

Our website uses cookies to:

Ensure the site works properly.
Improve functionality and performance.
Collect analytics (only with your consent).

You can manage your cookie preferences at any time.

Sharing Your Data

We may share your data with:

Website hosting and IT providers.
Email service providers (Microsoft 365). All third parties are required to keep your data secure.

Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your data.
Object to or restrict processing.
Withdraw consent at any time.

To exercise your rights, email info@qualitashousing.com.

Retention

We keep enquiry data for up to 12 months unless required longer for legal or contractual reasons.

Contact

For questions or complaints, contact: Email: info@qualitashousing.com
You can also contact the ICO at www.ico.org.uk.